Reply Bot
Reply bot is designed to automatically respond to user queries or messages in real time based on predefined rules configured in settings.
Last updated
Reply bot is designed to automatically respond to user queries or messages in real time based on predefined rules configured in settings.
Last updated
First things first, you can add the reply bot from the home page after your login. For more info on how to add a bot and its initial setup, have a look here.
Once you are done with the initial setup, you can proceed for advanced configurations.
You can click on Add to start adding configurations.
Select a condition you want to apply on this reply.
Enter the received message and corresponding reply message for this configuration and click on Submit.
So, for this particular example, whenever the bot finds a message which contains the text Hey, it will be replying Hello there! How can we help you?. Note that this is case insensitive.
